Privacy Policy

Last updated: March 2025

TrueNorth Property Inspection ("we", "our", "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices.

Information We Collect

  • Contact details (name, email, phone)
  • Property address and appointment information
  • Payment details (processed securely by Stripe; we do not store full card numbers)
  • Website usage data (cookies/analytics)

How We Use Information

  • Schedule and manage inspections
  • Send confirmations, reminders, and service updates
  • Process payments and issue receipts
  • Improve our services and website
  • Comply with legal obligations

Sharing

We do not sell your personal information. We share limited data with trusted providers to deliver our services (e.g., Stripe for payments, SendGrid for email, Supabase for database and storage) and when required by law.

Security

We use SSL encryption, role-based access, and reputable third-party providers. While no system is 100% secure, we take reasonable steps to protect your data.

Your Choices

  • Access, update, or request deletion of your information
  • Opt out of non-essential emails
  • Manage cookie preferences in your browser

Cookies

We use essential and analytics cookies to operate and improve the site. You can control cookies through your browser settings.

Children

Our services are not intended for children under 13, and we do not knowingly collect their data.

Contact

Email: dereklewis@tninspect.com
Phone: (813) 389-6476
Address: 1711 W Kathleen St, Tampa, FL 33607

Changes

We may update this policy from time to time. Material changes will be reflected on this page.