Terms & Conditions

Last updated: March 2025

Agreement to Terms

By booking an inspection with TrueNorth Property Inspection ("we", "our", "us"), you agree to these Terms & Conditions. If you do not agree, please do not use our services.

Services

We provide residential and commercial property inspections including home inspections, four-point, wind mitigation, new construction, and related services.

Scheduling & Cancellations

  • Appointments must be scheduled at least 48 hours in advance
  • 24-hour notice required for rescheduling or cancellation
  • Late cancellations may incur a fee up to 50% of the inspection price
  • No-shows may be charged the full inspection fee
  • Weather-related cancellations will be rescheduled without penalty

Payment

  • Payment is due at time of service unless otherwise arranged
  • We accept major cards (via Stripe), cash, and checks
  • Invoices/receipts are provided electronically

Inspection Scope & Limitations

  • Inspections are visual, non-invasive examinations of accessible areas
  • We do not move personal items or open concealed spaces
  • Inspections are not technically exhaustive or code compliance certifications
  • No guarantee or warranty is provided regarding future condition
  • Cost estimates for repairs are not included

Reports

  • Reports are typically delivered within 24 hours by email
  • Reports include findings and recommendations based on observed conditions
  • We provide follow-up clarification as needed

Client Responsibilities

  • Ensure all utilities are on and areas are accessible
  • Provide accurate property details and access information
  • Have an adult (18+) available for access if required

Liability

Our liability is limited to the amount paid for the inspection. We are not responsible for indirect, incidental, or consequential damages.

Privacy

We handle personal information according to our Privacy Policy.

Governing Law

These terms are governed by the laws of the State of Florida. Venue shall be in Hillsborough County, Florida.

Contact

Email: dereklewis@tninspect.com — Phone: (813) 389-6476 — Address: 1711 W Kathleen St, Tampa, FL 33607